Make the most of your technology investment...
Datameer is a company of expert professionals in the area of Big Data, data management, data integration and business intelligence. Our mission with Datameer is to empower business professionals with user friendly, Big Data analytics and we provide our customers with world-class technical support for Datameer and the Hadoop environment.
Datameer understands the value our customers place on business insights and our dedicated team of professionals will do whatever it takes to quickly resolve your issues and help make you successful. We see customer issues as challenges and strive to provide the best customer service possible so that you can focus on running your business rather than dealing with technology.
Datameer offers several support options tailored to meet your needs including:
- Community Support
Free access to our support forums - Standard Support
Monday-Friday, 8am - 5pm excluding holidays, web support access 24x7 - Premium Support
Monday-Friday, 24-hour Web and phone support
How Can We Help You Succeed?
Our consulting team brings vast experience and expertise in applying Hadoop technologies to tackle big data challenges. Professional services offered by Datameer include:
- Integration services
- Business analytics consulting including best practices
- Training
Datameer is committed to providing our customers with world-class technical support for Datameer and the Hadoop cluster. We understand the value our customers place on business insights and our dedicated team of professionals will do whatever it takes to quickly resolve your issues. We see customer issues as challenges and strive to provide the best customer service possible.
Datameer Online Support Portal
We offer an online support portal to better serve our customers. Every support request is assigned a ticket number which is used to track responses and progress. The online support portal also provides a complete history of all support requests.
