Telecommunications

Predict and prevent subscriber churn, streamline provisioning, improve asset utilization and attract new customers...

In many ways, the telecommunications industry was made for Big Data analytics. The industry is subject to continual, rapid change as voice, data, video, and wireless technologies are innovating and converging in ways that were unthinkable only a few years ago. At the same time, competition remains very high as new companies and technologies are continuing emerging. Companies need to transform that data into actionable information to:

• Increase operational efficiency
• Better manage compliance with industry and government regulations
• Grow revenues

Past, present and future performance can be analyzed relative to products, consumer interests and usage, market behaviors and competitors. These insights allow companies to better understand and monetize behavioral patterns in customer data, increase customer acquisition and retention, better personalize product and service offerings and better manage infrastructure operations and investments with customer demand.

The following Solution Brief highlights the use of Datameer in Telecommunications:

Telecommunications: Location Based Service Analytics
In order to better understand infrastructure performance, this leading telecommunications company uses Datameer on Hadoop to help identify performance trouble spots within their infrastructure as well as issues related to particular devices. Read more »